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Wood Carvings

T&C's

Terms and Conditions

 

Introduction

Welcome to Totally Wood. These Terms and Conditions govern your use of our website and the services we offer. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

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1. Services

Totally Wood provides a range of carpentry services, including but not limited to:

  • Custom carpentry

  • Furniture making

  • Cabinet installation

  • Repair and maintenance

  • Framework construction

2. Quotes and Estimates

All quotes and estimates provided by Totally Wood are valid for 30 days unless otherwise stated. They are based on the information provided by the client and may be subject to change if the scope of work changes.

3. Payments

Payment terms will be outlined in your service agreement. Typically, a deposit is required to secure a booking, with the balance due upon completion of the work. We accept various payment methods, which will be detailed in the invoice.

4. Cancellations and Refunds

If you need to cancel or reschedule a service, please contact us as soon as possible. Cancellations made less than 48 hours before the scheduled service may be subject to a cancellation fee. Refunds will be considered on a case-by-case basis and at the discretion of Totally Wood.

5. Workmanship Guarantee

We stand by the quality of our work. Totally Wood offers a workmanship guarantee on all our services. If you are not satisfied with the work completed, please contact us within 30 days of the service date, and we will address your concerns promptly.

6. Liability

While we strive to provide the highest quality service, Totally Wood is not liable for any indirect, incidental, or consequential damages that may arise from our services. Our total liability will not exceed the amount paid for the services provided.

7. Use of Materials

All materials used in our projects will be of high quality and sourced from reputable suppliers. Any specific material preferences should be communicated before the project begins. Clients are responsible for the costs of any additional materials required due to changes in the project scope.

8. Client Responsibilities

Clients are responsible for ensuring that work areas are accessible and free from obstructions. This includes removing personal items and providing a safe environment for our team to work in.

9. Intellectual Property

All content on the Totally Wood website, including text, images, and logos, is the property of Totally Wood and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

10. Privacy

Totally Wood respects your privacy. Any personal information collected through our website or services will be used in accordance with our Privacy Policy.

11. Changes to Terms

Totally Wood reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the new terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Totally Wood Carpentry Email: totallywoodcarpentry@gmail.com Phone: 07453068368

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